Crimson Leaf Fold-formed Earrings

Silver
100% of the silver used in our designs is recycled. Silver is a precious metal, and Pure silver, also called fine silver, is 99.9% pure, often stamped “.999”. Pure silver is too soft for products like jewelry. So, to make fine silver more durable copper is added, creating sterling silver, which is 92.5% silver and 7.5% copper, often stamped “sterling” or “.925”. Our sterling silver only ever contains silver and copper, and never contains other metals like zinc and nickel, which can irritate sensitive skin. Over time, any sterling silver jewelry exposed to air will tarnish, but this tarnish can be easily removed with a polishing cloth.

Copper
Copper is an element and a mineral known for its warm red-orange color, ductility, and malleability. Copper has been used for thousands of years for jewelry and many people find that copper jewelry relieves joint pain from arthritis. When copper is in contact with the skin, it combines with the air and oils in the skin to create a green layer of copper salts, which is harmless and will usually wash off with soap and water. Over time copper will darken to a natural patina if left exposed to air. The best way to keep your copper jewelry from tarnishing is to wear it regularly and store it in an air-tight plastic bag to slow down tarnishing. Otherwise, copper patina can be removed with a polishing cloth.

Brass
The brass in our designs is jeweler's brass. Jewelers brass is an alloy composed of copper and zinc and is a great color match to 14K yellow gold. Jeweler's brass will naturally tarnish when exposed to oxygen, like all copper-based metals. Some people like the patina of tarnished brass and enjoy watching their piece slowly darken in color over time. However, if you prefer the shine of new, it is easy to do by polishing it with a polishing cloth.

Gold Filled Sheet
Gold-Filled is not an alloy. It is a layered material constructed in two or three layers. The core metal is jewelers' brass; though, in the past, sterling silver was sometimes used instead. Single clad gold-filled has all the gold content in a single layer on one side. Double clad material splits the gold content into surface layers on both sides of the material. The gold alloy is bonded to one or both surfaces of the brass core with heat and pressure. The bonded raw material is sold as a sheet or wire to jewelry manufacturers for use in designs.

Shipping Policy
We offer shipping through USPS, including the following options:

• Standard Ground Shipping (5-8 days)
• Priority Shipping (2-3 days)
• Priority Express Shipping (1-2 days)

Shipping costs are calculated based on the weight of your order and will be displayed at checkout.

Please note that our order processing time is generally 2-3 days. Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment using the provided tracking information through Shopify.

To minimize our environmental impact, all our products are gift wrapped and packed in eco-friendly, recyclable packaging.

If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact our customer support team at threecrowsmetalworks@gmail.com

Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please contact us at threecrowsmetalworks@gmail.com within 14 days of receiving your order.

To initiate a return, please contact us by email within the 14-day return window. Please ensure that the items are in their original condition and packaging.

Please note the following guidelines for returns:

• Original Condition: Items must be returned in their original condition with all original packaging included.
• Personalized Items: Refunds and exchanges for personalized items are handled on a case-by-case basis. Please contact us at threecrowsmetalworks@gmail.com to discuss this situation.
• Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return reaches us safely.

Upon receiving your returned items and verifying their condition, we will promptly process your refund to the original form of payment.

Jewelry Care Instructions
Your jewelry is crafted with precious metals that may naturally develop a dark tone, known as tarnish, when exposed to oxygen. Tarnish can be easily managed with regular wear and light polishing.

Please note that as metal artists, we occasionally intentionally darken or patina parts of our pieces to enhance small details or achieve an artistic finish. Exercise caution when cleaning patinaed jewelry, as excessive cleaning or polishing may remove the desired coloration.

To maintain the luster of your jewelry:

Wear: Wear your jewelry often, since the natural oils in your skin help polish the metal and keep it looking shiny. However, avoid contact with harsh chemicals, such as household cleaning products, as they can cause corrosion and tarnish. Remove jewelry before engaging in household chores or swimming.

Storage: When not in use, store your jewelry properly to prevent tarnishing. Air exposure can accelerate tarnishing, so we recommend storing your jewelry in airtight plastic bags with anti-tarnish strips. Additionally, store each piece separately to prevent scratching, especially for soft metals like silver.

Cleaning Your Jewelry:

• Wash: Clean your jewelry with mild soap and water.
• Dry: Thoroughly dry your jewelry immediately after washing.
• Polish: Tarnish can be removed by gently polishing your jewelry with a polishing cloth or a piece of flannel or microfiber.
• Protection: For added protection, consider applying a light coat of carnauba wax (car wax) following the container instructions.

To assist you in caring for your jewelry, each purchase includes a complementary anti-tarnish strip and polishing cloth.